The service was very efficient, professional, and reasonably priced. I highly recommend SoCo Heating and Cooling.
We have had the worst luck with hiring companies to work on our home. So it was wonderful to have a great experience especially with a purchase like a new A/C unit. We had the technician diagnosis our 32 year old unit and was very upfront on our options of repair and expectations. I requested info on a new unit and he did not push the most expensive unit he pushed what unit was going to be best for our home and family. We then decided on a new unit and had to call the office for payment and scheduling. We were not happy originally because we were given the impression that turn around was going to be fairly quick for install and we were told it would be almost a month out. We scheduled anyways. Thankfully the lady at the office contacted me next day on a Saturday that they were able to get us scheduled that week. We were thrilled that they managed to make a window for us. The install day was smooth and they worked quickly and got us running A/C again. They were very knowledgeable and patient when teaching us about our new thermostat. We are so thankful for the work and care put into our experience and
I can't say enough great things about SOCO Heating and Cooling. From my first phone call they have been absolutely wonderful. I adore Sunshine , she is so professional and caring and did everything in her power to help us get our HVAC services scheduled. After the wonderful installation of our furnace, we had Joe and Mike from IAQ out to clean and aeroseal our ducts and they were AMAZING!!!! They were so professional and so nice! SOCO Heating and Cooling has gained a life long customer!! THANK YOU so much SOCO HEATING AND COOLING!!
John was very professional and courteous. He came well prepared to complete the task. John answered our questions while making suggestions for future services. Thank you SoCo for Trained and courteous service reps.
Soco has taken care of our heating and cooling needs for three years now, and we couldn't be happier to have made the switch. They have always sent out friendly and reliable technicians for my A/C needs. ***** recently fixed an issue we were having quickly and without cost to me ************ After completing the repair, he was happy to answer my questions about increasing airflow to the upstairs master and guest bedrooms. He then came up with a clear and decisive plan that was easily understandable. I accepted his proposal, and he returned the next day to do the job. We are very pleased with the service Soco provides!
joe and mike did a great job in and out!! Very happy with the results
John and Brian were very professional during our maintenance call and service. I was able to get two other services scheduled with them. We have used SoCO heating and Cooling since 2018 and they always hire great trustworthy techs to come out.
I thought I had a problem with my air conditioner as the outdoor fan wasn't running when I fired up my AC for the season. A newer tech was dispatched and diagnosed a bad condenser fan motor, put one on order, and communicated with me the entire time. Jacob came back out a couple days later with the motor in hand. After a quick look at my system, he determined that the motor was not necessary due to a low ambient switch being installed on my unit by the previous homeowner. He quickly went to work doing a full cleaning and maintenance of my AC, furnace and humidifier. The quality of his work was evident as I could literally eat off my unit! Jacob is patient and methodical and I'm so grateful he saved me several hundred dollars of what could have been unnecessary repairs. The low ambient switch was promptly used in training newer techs as well. I love SoCo! I love it so much that I work there too! It truly is a great team and they take the same care for each customer they serve, but internal and external.
We had a wonderful experience using SoCo Heating and Cooling. Our technician, Mr Aaron was one time, professional and courteous. He took the time to explain and show me what repairs were needed. My HVAC and water heater are now in tiptop shape. I appreciated his awesome attitude and highly recommend him and his team. Thanks again SoCo and Mr Aaron!