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Marta Panus's Profile Image
Marta Panus, Yesterday

SOCO came recommended by the community I live in. My AC stopped working, so I called the company to schedule an appointment. Jacob (aka "duct daddy") and David showed up on time for the appointment and did an excellent job explaining what the issue is and what is needed to fix it. Jacob is extremely patient and super clear in explaining things to an every day person who does not have much knowledge on the topic. He came a week or so later to fix the issue. He was professional, diligent, and extremely responsive. He took his time and did not rush the job, which I appreciated. He worked paying attention to every detail as if it were his own house. He definitely deserves a raise or a promotion. I will continue to use SOCO for my HVAC needs.

BONUS INFO: There is one lady who works int he office. She has no expression in her voice and will talk over you absolutely disregarding every single concern you have. She may be a good worker, but should not be answering the phones. I had an issue with a technician who did not show up for an appointment and she totally disregarded all I said and amp my concerns. Luckily, Jacob left his business card during the initial inspection, so I called him and the issue was resolved in within 24 hours. So, if you happen to call the company, and that said person answers the phone, do not be discouraged. Hang up and call back and wait until someone else takes your call. Do not dismiss the company because of one person. They really do excellent work and are very professions.

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Misty Mendenhall, This week

I was impressed with the courtesy of SoCo from start to finish. Tim and Trevor were unable to repair my old unit but gave me a very fair estimate and answered all of my many questions. Billy and Westley were very professional, clean and respectful of my home all day throughout installation. Shannon was great with getting me hooked up with financing and ensuring that the work was done correctly. I will definitely be going back to SoCo heating and cooling for any future HVAC needs.

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Jim M, This week

Heat pump issue - came when they were supposed to and fixed the problem quickly! Jacob was excellent. Signed up for their maintenance program. Highly recommended!

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Sondra Furgerson, Last week

Jose and Wesley arrived right on time, worked very diligently, and communicated with us about what they were doing the entire time. They were very friendly and professional, and we would definitely recommend them to our friends.

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Will S, Last week

Been using SOCO for about 2 years. Very satisfied. I like the proposals they write up after the inspections so you can budget and prioritize found concerns.

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Mary K, Last week

Excellent service, communication, and high standard of commitment to quality

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Bryan Hoyt, This month

Brandon and Billy installed my new Daikin One system and they did a fantastic, professional instillation.

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Nikki Grasty, This month

If you need anything heating and cooling this is the company you should call. They are super fast and respond right away. They fixed our water heater have done repair on our heating system and have put in a ac unit with a humidifier. They can't be beat of price and service! I can't say enough great things about this company!! Look no further for great prices quality products and service!

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Edison Barber, This month

20 point AC tune-up completed on 5/27/2022. Appointment time was moved up on day of schedule. Joel, the technician, wore a mask, as requested; was courteous and personable. He explained the details of his appointed task. Upon completion of the tune-up, he offered recommendations for short and long term course of action based on the size of the home and the age of the existing HVAC system. Current system was rated in good condition.

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Jessica Currenti, Last month

We found this company because our AC stopped working at the beginning of this year. The guy they sent over to look at the equipment was great. He got us back up and running and gave us a quote for some other work we needed done.
A couple weeks later we decided to replace our furnace and get our ducts cleaned and sealed. We shopped around a bit from different companies but SOCO was by far the best and would complete all the work in two days. All of the guys were so nice and super helpful. They completed the work in a day and a half and walked us through everything they installed. The guys were sure to clean up after the install and the equipment has been running great.
We highly recommend SOCO heating and cooling. Also their cozy club membership has been worth the money!

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